Support
Welcome to the EquityLens support page. Here you'll find answers to common questions and information on how to get help.
Getting Started
Setting up your portfolio:
- Download and install EquityLens from the App Store
- Open the app and navigate to the Portfolio tab
- Enter the number of ETF shares you own
- Go to Settings to fetch live prices from Yahoo Finance
- Explore the History, Holdings, Countries, and Sectors tabs for detailed analysis
Understanding Statistics
The History tab provides professional-grade analytics for your ETF investment:
Moving Averages
- 50-Day MA: Short-term trend indicator showing the average price over 50 days
- 200-Day MA: Long-term trend indicator showing the average price over 200 days
- Toggle these on/off using the menu in the History tab
Summary Statistics
- All-Time High/Low: Highest and lowest prices ever recorded with dates
- Average Price: Mean price across all data points in the selected time range
- Median: Middle value when all prices are sorted (50th percentile)
- Standard Deviation: Measures price volatility -- higher values indicate more price swings
Return and Risk Metrics
- CAGR: Compound Annual Growth Rate -- the annualized return accounting for compounding
- Total Change: Absolute and percentage change from first to last price in your selected range
- Best Day: Largest single-day percentage gain with the date it occurred
- Worst Day: Largest single-day percentage loss with the date it occurred
Daily Movement Analysis
- Positive Days: Number of days where the price increased
- Negative Days: Number of days where the price decreased
- Longest Win Streak: Maximum consecutive days of price increases
- Longest Loss Streak: Maximum consecutive days of price decreases
Tip: All statistics automatically update when you switch between VWCE (Accumulating) and VWRL (Distributing) or change the time range (1M, 3M, 6M, 1Y, All).
Common Questions
How do I track my portfolio value?
Enter the number of ETF shares you own in the Portfolio tab. The app will automatically calculate your total portfolio value based on the current price. Fetch live prices from Yahoo Finance in Settings.
Which ETFs are supported?
EquityLens supports both Vanguard FTSE All-World versions: VWCE (Accumulating) and VWRL (Distributing). The app includes complete historical price data and all 4000+ underlying stock holdings.
How do I get live prices?
Go to Settings, select your preferred currency (EUR, USD, GBP, CHF, etc.), and tap "Fetch Current Price". EquityLens will retrieve the latest price from Yahoo Finance.
Is my data private?
Yes. All portfolio configurations are stored locally on your device. EquityLens does not collect, transmit, or store your personal portfolio data on any servers.
Do I need an internet connection?
Only to fetch live prices from Yahoo Finance. All historical data, statistics, holdings, and portfolio calculations work completely offline.
Export and Import Portfolio Data
Exporting:
- Go to the Tracking tab
- Tap the menu button in the top-right corner
- Select "Export Data"
- Choose between JSON (recommended) or CSV format
- Save the file to your device or share it to cloud storage
Importing:
- Go to the Tracking tab
- Tap the menu button in the top-right corner
- Select "Import Data"
- Choose your previously exported JSON file
- Your portfolio snapshots will be restored
Note: JSON format preserves all data perfectly and is recommended for backup and restore. CSV format is ideal for data analysis in spreadsheet applications.
Troubleshooting
The app shows no data or loading errors:
- Check your internet connection
- Make sure you have configured your portfolio in Settings
- Try closing and reopening the app
- If the problem persists, contact support
App crashes or freezes:
Please report crashes to our support email with details about what you were doing when the crash occurred.
Contact
If you have questions that aren't answered here, or if you're experiencing technical issues, please contact us:
dr@jeannot-muller.com
We typically respond within 24-48 hours.