Support

Welcome to the AmundiLens support page. Here you'll find answers to common questions and information on how to get help.

Getting Started

Setting up your portfolio:

  • Download and install AmundiLens from the App Store
  • Open the app and choose between ETF151 (Accumulating) and ETF150 (Distributing)
  • Enter the number of ETF shares you own
  • Pick your preferred currency in Settings
  • Explore the Stocks, Countries, Sectors, History, and Tracking tabs for detailed analysis
  • iCloud automatically synchronizes your settings, snapshots, and history across iPhone, iPad, Apple Watch, and Mac

Understanding Statistics

The History tab provides three analytical views for your ETF investment:

Moving Averages

  • 38-Day MA: Very short-term trend indicator
  • 50-Day MA: Short-term trend indicator showing the average price over 50 days
  • 100-Day MA: Medium-term trend indicator
  • 200-Day MA: Long-term trend indicator showing the average price over 200 days
  • Toggle these on/off using the menu in the History tab

Drawdown Chart

The dedicated drawdown (underwater) chart shows how far the ETF has fallen below its all-time peak at any point in history and how long the recovery took. It is one of the clearest tools to assess real-world risk and emotional resilience for a long-term investor.

Summary Statistics

  • All-Time High/Low: Highest and lowest prices ever recorded with dates
  • Average Price: Mean price across all data points in the selected time range
  • Median: Middle value when all prices are sorted (50th percentile)
  • Standard Deviation: Measures price volatility -- higher values indicate more price swings
  • Data Points: Number of observations in the selected time range

Return and Risk Metrics

  • CAGR: Compound Annual Growth Rate -- the annualized return accounting for compounding
  • Total Change: Absolute and percentage change from first to last price in your selected range
  • Best Day: Largest single-day percentage gain with the date it occurred
  • Worst Day: Largest single-day percentage loss with the date it occurred

Daily Movement Analysis

  • Positive Days: Number of days where the price increased
  • Negative Days: Number of days where the price decreased
  • Longest Win Streak: Maximum consecutive days of price increases (with start date)
  • Longest Loss Streak: Maximum consecutive days of price decreases (with start date)

Tip: All statistics automatically update when you switch between ETF151 (Accumulating) and ETF150 (Distributing) or change the time range (1M, 3M, 6M, 1Y, All).

Common Questions

How do I track my portfolio value?

Enter the number of ETF shares you own in the Tracking tab. AmundiLens automatically calculates your total portfolio value based on the current NAV in your selected currency.

Which ETFs are supported?

AmundiLens is built specifically for the Amundi Prime All Country World UCITS ETF and supports both share classes: ETF151 (Accumulating) and ETF150 (Distributing). Each share class has its own holdings set so you always see exactly what is inside the version you own.

How are holdings broken down?

The app shows all 3,400+ individual holdings with real-time weightings, ISIN codes, sector, country, and allocation percentages. You can search and filter by company, ticker, ISIN, country, or sector. Geographic and sector views provide visual maps and interactive filtering.

Does AmundiLens sync between my devices?

Yes. iCloud keeps your settings, snapshots, and history synchronized between iPhone, iPad, Apple Watch, and Mac. You can also use the native Watch app and complications, or place a small or medium widget on your iPhone home screen.

Is my data private?

Yes. All portfolio calculations are performed locally on your device. AmundiLens does not collect, transmit, or store your personal portfolio data on any servers. Synchronization between your own devices uses your private iCloud account.

Do I need an internet connection?

Only to fetch live NAV data and updated holdings. All historical data, statistics, drawdown analysis, and portfolio calculations work completely offline.

Troubleshooting

The app shows no data or loading errors:

  • Check your internet connection
  • Make sure you have selected a share class (ETF151 or ETF150) and a currency in Settings
  • Try closing and reopening the app
  • If the problem persists, contact support

App crashes or freezes:

Please report crashes to our support email with details about what you were doing when the crash occurred.

Contact

If you have questions that aren't answered here, or if you're experiencing technical issues, please contact us:

dr@jeannot-muller.com
We typically respond within 24-48 hours.